How To Fix /SAPAPO/CIF_ERRHDLG023 - System error &1 for call in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF_ERRHDLG -

• Message number: 023

• Message text: System error &1 for call in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF_ERRHDLG023 - System error &1 for call in system &2 ?

  The SAP error message /SAPAPO/CIF_ERRHDLG023 typically indicates a system error that occurred during the CIF (Core Interface) process, which is used for data transfer between SAP ERP and SAP APO (Advanced Planning and Optimization). The error message format suggests that there is a specific issue with the call made to the system, and it provides two parameters: &1 (the error code) and &2 (the system where the error occurred).
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the CIF settings between the ERP and APO systems.
  Network Issues: Connectivity problems between the two systems can lead to errors during data transfer.
  Authorization Problems: The user or system may lack the necessary authorizations to perform the CIF operations.
  Data Consistency Issues: Inconsistent or corrupt data in either the ERP or APO system can trigger errors during the CIF process.
  System Performance: High load or performance issues in either system can lead to timeouts or failures in processing CIF calls.
  
  Solutions:
  
  Check Configuration: Review the CIF configuration settings in both the ERP and APO systems. Ensure that all necessary settings are correctly configured.
  Network Connectivity: Verify the network connection between the two systems. Check for any firewalls or network issues that might be blocking communication.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to execute CIF transactions. Check user roles and permissions.
  Data Validation: Perform data consistency checks in both systems. Look for any inconsistencies or corrupt data that might be causing the error.
  Monitor System Performance: Check the performance of both systems. If there are performance issues, consider optimizing the systems or scheduling CIF jobs during off-peak hours.
  Review Logs: Check the application logs in both systems for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /SAPAPO/CIF to access CIF-related settings and monitor CIF processes.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CIF errors.
  Support: If the issue persists, consider reaching out to SAP support with detailed information about the error, including the error code and system details.
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPAPO/CIF_ERRHDLG023.