How To Fix /SAPAPO/ATP113 - COM routine: Internal error (connection to liveCache is OK)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 113

• Message text: COM routine: Internal error (connection to liveCache is OK)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP113 - COM routine: Internal error (connection to liveCache is OK) ?

  The SAP error message /SAPAPO/ATP113 COM routine: Internal error (connection to liveCache is OK) typically indicates an issue within the Advanced Planning and Optimization (APO) module, specifically related to the liveCache component. This error suggests that while the connection to the liveCache is functioning correctly, there is an internal error occurring during the execution of a COM routine.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the data stored in the liveCache.
  Configuration Issues: Incorrect configuration settings in the APO or liveCache settings could lead to this error.
  Memory Issues: Insufficient memory allocation for the liveCache or the APO system could cause internal errors.
  Software Bugs: There may be bugs in the version of the software you are using, which could lead to unexpected behavior.
  Transaction Issues: If a transaction is not completed properly, it may leave the system in an inconsistent state.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the liveCache is running properly. You can use transaction codes like /SAPAPO/LC10 to check the status of the liveCache.
  Data Consistency Check: Run consistency checks on the data in the liveCache. You can use transaction /SAPAPO/LC10 to perform checks and repairs.
  Review Configuration: Verify the configuration settings for both APO and liveCache. Ensure that all settings are correct and aligned with best practices.
  Memory Allocation: Check the memory settings for the liveCache and ensure that it has sufficient resources allocated. You may need to adjust the parameters in the instance profile.
  Update Software: Ensure that you are running the latest support package or patch for your SAP system. Check SAP Notes for any known issues related to your version.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs and the steps that led to the error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for APO and liveCache for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SAPAPO/ATP113 COM routine: Internal error (connection to liveCache is OK).