How To Fix /SAPAPO/ATP111 - Connection to liveCache does not exist. (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 111

• Message text: Connection to liveCache does not exist. (&1)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP111 - Connection to liveCache does not exist. (&1) ?

  The SAP error message /SAPAPO/ATP111 Connection to liveCache does not exist. (&1) typically indicates that the system is unable to establish a connection to the LiveCache database, which is essential for Advanced Planning and Optimization (APO) functionalities in SAP.
  Causes:
  
  LiveCache Service Not Running: The LiveCache service may not be started or is down.
  Network Issues: There could be network connectivity issues between the SAP application server and the LiveCache server.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings.
  Database Issues: The LiveCache database may be experiencing issues or may be in a state that prevents connections.
  Authorization Issues: The user may not have the necessary authorizations to access LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache service is running. You can check this using transaction LC10 or LC11 in the SAP GUI.
  If it is not running, start the LiveCache service.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the SAP application server and the LiveCache server. You can use tools like ping or telnet to check connectivity.
  
  
  
  Configuration Settings:
  
  Check the configuration settings in the SAP system for LiveCache. Ensure that the connection parameters (like hostname, port, etc.) are correctly set in the SAP system.
  You can check the settings in transaction RSCUSTV10 or RSCUSTV20.
  
  
  
  Database Health:
  
  Check the health of the LiveCache database. If there are issues, you may need to perform database recovery or maintenance.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access LiveCache. You may need to check the roles and authorizations assigned to the user.
  
  
  
  Restart Services:
  
  If the above steps do not resolve the issue, consider restarting both the SAP application server and the LiveCache server.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional troubleshooting steps or patches related to this error.
  Logs: Review the system logs (transaction SM21) and LiveCache logs for any additional error messages that could provide more context.
  Documentation: Refer to the official SAP documentation for LiveCache and APO for more detailed configuration and troubleshooting guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.