How To Fix /SAPAPO/ATP112 - Error occurred while calling COM routine (connection to liveCache is OK)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATP -

• Message number: 112

• Message text: Error occurred while calling COM routine (connection to liveCache is OK)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATP112 - Error occurred while calling COM routine (connection to liveCache is OK) ?

  The SAP error message /SAPAPO/ATP112 indicates that there was an issue while calling a COM (Component Object Model) routine in the context of Advanced Planning and Optimization (APO) within SAP. The message also confirms that the connection to the liveCache is functioning correctly, which suggests that the problem lies elsewhere.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or incorrect master data.
  Configuration Issues: Incorrect settings in the APO system or in the liveCache configuration can lead to this error.
  Memory Issues: Insufficient memory allocation for the liveCache or the APO system can cause failures in processing requests.
  Version Compatibility: There may be compatibility issues between the APO version and the liveCache version.
  Network Issues: Although the connection to liveCache is OK, there could still be intermittent network issues affecting data transfer.
  Locks or Deadlocks: There may be locks on the data being accessed, preventing the COM routine from executing properly.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the master data and transactional data. Use transaction codes like /SAPAPO/TS to check for inconsistencies.
  Review Configuration: Ensure that the APO and liveCache configurations are set up correctly. Check the settings in transaction /SAPAPO/LC for liveCache.
  Monitor Memory Usage: Check the memory allocation for the liveCache and APO. Increase the memory if necessary.
  Update Software: Ensure that both the APO and liveCache are updated to compatible versions. Check SAP notes for any patches or updates that may address this issue.
  Check for Locks: Use transaction SM12 to check for any locks on the relevant tables and release them if necessary.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for APO and liveCache for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.