How To Fix /SAPAPO/AMON_ALERTS024 - Quotation received in response to RFQ process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/AMON_ALERTS -

  • Message number: 024

  • Message text: Quotation received in response to RFQ process

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  • What is the cause and solution for SAP error message /SAPAPO/AMON_ALERTS024 - Quotation received in response to RFQ process ?

    The SAP error message /SAPAPO/AMON_ALERTS024 typically indicates that a quotation has been received in response to a Request for Quotation (RFQ) process in the Advanced Planning and Optimization (APO) module. This message is part of the alert monitoring system in SAP APO, which helps users track and manage various alerts related to planning processes.

    Cause:

    The error message can be triggered by several factors, including:

    1. Quotation Processing: A quotation has been received from a vendor in response to an RFQ, but it may not have been processed correctly in the system.
    2. Data Inconsistencies: There may be inconsistencies or missing data in the RFQ or quotation that prevent proper processing.
    3. Configuration Issues: The system may not be configured correctly to handle quotations or RFQs, leading to alerts being generated.
    4. Workflow Issues: There may be issues in the workflow that processes RFQs and quotations, causing delays or errors in handling the responses.

    Solution:

    To resolve the issue indicated by this error message, you can take the following steps:

    1. Check Quotation Details: Review the details of the quotation received to ensure that all necessary information is complete and accurate.
    2. Process the Quotation: Ensure that the quotation is processed correctly in the system. This may involve updating the status of the RFQ or entering the quotation into the system.
    3. Review Configuration: Check the configuration settings in SAP APO related to RFQs and quotations. Ensure that all necessary settings are in place for proper processing.
    4. Monitor Workflow: Investigate the workflow processes related to RFQs and quotations to identify any bottlenecks or issues that may be causing the alert.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling RFQs and quotations in your version of SAP APO.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you manage RFQs and quotations, such as ME41 (Create RFQ) and ME47 (Maintain Quotation).
    • Training and Documentation: Ensure that users involved in the RFQ process are trained and have access to documentation that outlines the procedures for handling quotations.

    By following these steps, you should be able to address the error message and ensure that the RFQ process is functioning smoothly.

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