How To Fix SALV_BOQT014 - Crystal reports is deactivated on your system

SAP Error Message - Details

• Message type: E = Error

• Message class: SALV_BOQT - Messages for SALV_BO*

• Message number: 014

• Message text: Crystal reports is deactivated on your system

What causes this issue?

You have tried to select a view for which a Crystel report layout is set
as default. However, Crystal reports i not active.

System Response

The view is reset to the table.

How to fix this error?

Select a layout that does not have a Crystal report layout as default.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALV_BOQT014 - Crystal reports is deactivated on your system ?

  The SAP error message SALV_BOQT014 indicates that Crystal Reports is deactivated on your system. This error typically arises when you attempt to use functionalities related to Crystal Reports in SAP BusinessObjects or SAP GUI, but the necessary components or services are not active or properly configured.
  Cause:
  
  Crystal Reports Not Installed: The Crystal Reports component may not be installed on your SAP system.
  Deactivated Services: The services related to Crystal Reports may be deactivated in the SAP system.
  User Permissions: The user may not have the necessary permissions to access Crystal Reports functionalities.
  Configuration Issues: There may be configuration issues in the SAP BusinessObjects or the SAP system that prevent Crystal Reports from functioning.
  
  Solution:
  
  
  Check Installation:
  
  Ensure that Crystal Reports is installed on your SAP system. If it is not installed, you will need to install it.
  
  
  
  Activate Services:
  
  Go to the SAP system and check if the Crystal Reports services are activated. You can do this through the SAP Management Console or the relevant transaction codes in SAP.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to access Crystal Reports. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Configuration Check:
  
  Review the configuration settings for Crystal Reports in the SAP system. Ensure that all necessary connections and settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or support resources for specific instructions on enabling and configuring Crystal Reports in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Version Compatibility: Ensure that the version of Crystal Reports you are using is compatible with your version of SAP.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the SALV_BOQT014 error message in your SAP system.