How To Fix SALV_BOQT016 - Crystal Reports is not supported in the browser in use

SALV_BOQT016 - Overview

• Message type: E = Error

• Message class: SALV_BOQT - Messages for SALV_BO*

• Message number: 016

• Message text: Crystal Reports is not supported in the browser in use

What causes this issue?

Crystal Reports is not supported in the browser and operating system in
use.

System Response

The view switches back to the table.

How to fix this error?

Crystal Reports is only supported in Internet Explorer for MS Windows.

Procedure for System Administrators

For more information, see SAP Note 1353044.

Error message extract from SAP system. Copyright SAP SE.

SALV_BOQT016 - Details

• The error message SALV_BOQT016 indicates that the version of Crystal Reports you are trying to use is not supported in the web browser you are currently using. This issue typically arises when using SAP BusinessObjects or SAP Crystal Reports in a web environment.
  
  Cause:
  
  Browser Compatibility: The version of Crystal Reports may not be compatible with the web browser you are using. Some versions of Crystal Reports have specific browser requirements.
  Outdated Software: You may be using an outdated version of Crystal Reports or the web application that does not support modern browsers.
  Browser Settings: Certain browser settings or extensions may interfere with the proper functioning of Crystal Reports.
  
  
  Solution:
  
  Check Compatibility: Verify the compatibility of your version of Crystal Reports with the web browser you are using. Refer to the official SAP documentation for a list of supported browsers.
  Use a Supported Browser: Switch to a browser that is known to be compatible with your version