How To Fix SALV_BOQT013 - Crystal report layout version not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SALV_BOQT - Messages for SALV_BO*

• Message number: 013

• Message text: Crystal report layout version not supported

What causes this issue?

You have tried to call a Crystal report layout whose version is no
longer supported.

System Response

The view is switched to either the table or grid.

How to fix this error?

Use the generic Crystal report layout or select another current layout.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALV_BOQT013 - Crystal report layout version not supported ?

  The SAP error message SALV_BOQT013 indicates that the Crystal Report layout version being used is not supported by the current version of the SAP system or the Crystal Reports application. This can occur when there is a mismatch between the versions of the Crystal Reports layout and the SAP BusinessObjects or SAP system you are using.
  Causes:
  
  Version Mismatch: The Crystal Report layout was created or modified in a newer version of Crystal Reports that is not compatible with the version of SAP you are using.
  Corrupted Report: The report file may be corrupted or improperly saved, leading to compatibility issues.
  Upgrade Issues: If the SAP system or Crystal Reports was recently upgraded, older report layouts may not be compatible with the new version.
  Missing Components: Required components or drivers for the report may not be installed or configured correctly.
  
  Solutions:
  
  
  Check Version Compatibility:
  
  Verify the version of Crystal Reports you are using and ensure it matches the version supported by your SAP system. You may need to consult SAP documentation or support for specific version compatibility.
  
  
  
  Recreate the Report:
  
  If possible, recreate the report in the version of Crystal Reports that is compatible with your SAP system. This can help avoid issues with unsupported features or layouts.
  
  
  
  Update Crystal Reports:
  
  If you are using an older version of Crystal Reports, consider upgrading to a version that is compatible with your SAP system.
  
  
  
  Repair or Reinstall Crystal Reports:
  
  If you suspect that the installation of Crystal Reports is corrupted, try repairing or reinstalling the application.
  
  
  
  Check for Patches or Updates:
  
  Look for any patches or updates for your SAP system or Crystal Reports that may address compatibility issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and the error message.
  
  
  
  Related Information:
  
  Documentation: Review the official SAP and Crystal Reports documentation for information on supported versions and compatibility.
  Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  Backup Reports: Always keep backups of your reports before making changes or upgrades to avoid data loss.
  
  By following these steps, you should be able to resolve the SALV_BOQT013 error and ensure that your Crystal Reports function correctly within your SAP environment.