How To Fix SACF_CRYSTAL303 - Crystal Control: The layout version is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF_CRYSTAL -

• Message number: 303

• Message text: Crystal Control: The layout version is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SACF_CRYSTAL303 - Crystal Control: The layout version is not supported ?

  The error message "SACF_CRYSTAL303 Crystal Control: The layout version is not supported" typically occurs in SAP Crystal Reports when there is a compatibility issue between the report layout version and the version of the Crystal Reports software being used. This can happen if a report created in a newer version of Crystal Reports is opened in an older version that does not support the layout format.
  Cause:
  
  Version Mismatch: The report was created or saved in a newer version of Crystal Reports, and you are trying to open it in an older version that does not recognize the layout version.
  Corrupted Report File: The report file may be corrupted, leading to issues in reading the layout version.
  Incompatible Features: The report may contain features or elements that are not supported in the version of Crystal Reports you are using.
  
  Solution:
  
  Upgrade Crystal Reports: If possible, upgrade your version of Crystal Reports to match or exceed the version in which the report was created. This is the most straightforward solution.
  Save in Compatible Format: If you have access to the newer version of Crystal Reports, open the report and save it in a format compatible with the older version. You can do this by using the "Save As" option and selecting a compatible version.
  Check for Corruption: If you suspect the report file is corrupted, try to restore it from a backup or recreate the report if necessary.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you are dealing with a critical report.
  
  Related Information:
  
  Documentation: Refer to the official SAP Crystal Reports documentation for information on version compatibility and features.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Release Notes: Review the release notes of the versions of Crystal Reports you are using to understand any changes in layout handling or compatibility.
  
  By following these steps, you should be able to resolve the "SACF_CRYSTAL303 Crystal Control: The layout version is not supported" error.