How To Fix SACF_CRYSTAL350 - This client is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF_CRYSTAL -

• Message number: 350

• Message text: This client is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SACF_CRYSTAL350 - This client is not supported ?

  The SAP error message "SACF_CRYSTAL350: This client is not supported" typically indicates that there is an issue with the compatibility of the client version you are using with the SAP Crystal Reports server or the SAP BusinessObjects environment. Here are some potential causes, solutions, and related information:
  Causes:
  
  Version Mismatch: The client version of SAP Crystal Reports or BusinessObjects you are using may not be compatible with the server version.
  Unsupported Client: The client you are trying to connect with may not be supported by the server due to versioning or licensing issues.
  Configuration Issues: There may be configuration settings on the server or client that are not aligned, leading to compatibility issues.
  Updates or Patches: The server may have been updated or patched, and the client has not been updated accordingly.
  
  Solutions:
  
  Check Compatibility: Verify the compatibility matrix provided by SAP for the versions of the client and server you are using. Ensure that both are compatible.
  Update Client: If you are using an outdated version of the client, consider updating it to the latest version that is compatible with your server.
  Reinstall Client: If the client is already up to date, try reinstalling it to ensure that all components are correctly installed.
  Check Configuration: Review the configuration settings on both the client and server sides to ensure they are correctly set up for communication.
  Consult Documentation: Refer to the official SAP documentation for any specific instructions or requirements related to your version of Crystal Reports or BusinessObjects.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you have a support contract.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to your specific version of Crystal Reports or BusinessObjects for any known issues or fixes.
  Community Forums: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Requirements: Always refer to the system requirements for both the client and server to ensure that your environment meets the necessary specifications.
  
  By following these steps, you should be able to diagnose and resolve the "SACF_CRYSTAL350: This client is not supported" error.