How To Fix SACF_CRYSTAL301 - Crystal Control: The data version is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF_CRYSTAL -

• Message number: 301

• Message text: Crystal Control: The data version is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SACF_CRYSTAL301 - Crystal Control: The data version is not supported ?

  The SAP error message "SACF_CRYSTAL301 Crystal Control: The data version is not supported" typically indicates that there is a compatibility issue between the version of the Crystal Reports software you are using and the data source or report file you are trying to access. This can occur when the report was created or last modified in a newer version of Crystal Reports than the one you are currently using.
  Causes:
  
  Version Mismatch: The report was created in a newer version of Crystal Reports, and you are trying to open it in an older version that does not support the data version used in the report.
  Corrupted Report File: The report file may be corrupted, leading to compatibility issues.
  Unsupported Data Source: The data source used in the report may not be supported by your version of Crystal Reports.
  
  Solutions:
  
  
  Upgrade Crystal Reports: If possible, upgrade your version of Crystal Reports to match the version used to create the report. This is the most straightforward solution if you have access to the newer version.
  
  
  Check Report Compatibility: If you have access to the report's original environment, try to save or export the report in a compatible format that your version of Crystal Reports can read.
  
  
  Recreate the Report: If upgrading is not an option, consider recreating the report in your current version of Crystal Reports using the same data source.
  
  
  Repair the Report: If you suspect the report file is corrupted, try to repair it using the built-in repair tools in Crystal Reports or by opening it in a different version of the software.
  
  
  Consult Documentation: Check the SAP Crystal Reports documentation for any specific compatibility notes regarding the versions you are using.
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific version.
  Community Forums: Engage with community forums or user groups for SAP Crystal Reports, as other users may have encountered similar issues and can provide solutions or workarounds.
  Documentation: Review the release notes and compatibility matrices provided by SAP for Crystal Reports to ensure you are aware of any known issues or limitations.
  
  By following these steps, you should be able to resolve the "SACF_CRYSTAL301 Crystal Control: The data version is not supported" error and regain access to your reports.