How To Fix SA596 - Enter the names of both users

SAP Error Message - Details

• Message type: E = Error

• Message class: SA -

• Message number: 596

• Message text: Enter the names of both users

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SA596 - Enter the names of both users ?

  The SAP error message SA596 ("Enter the names of both users") typically occurs in scenarios where a user is trying to perform an action that requires specifying two user accounts, such as in user comparison or user mapping tasks. This error indicates that the system expects both user names to be provided, but one or both of them are missing.
  Cause:
  
  Missing User Input: The most common cause is that the user has not entered both user names in the required fields.
  Incorrect Transaction: The transaction or function being executed may inherently require two user names, and the user may not be aware of this requirement.
  User Interface Issue: There may be a problem with the user interface that prevents the input fields from being displayed correctly.
  
  Solution:
  
  Check Input Fields: Ensure that both user names are entered in the appropriate fields. Double-check for any typos or errors in the user names.
  Review Documentation: Consult the SAP documentation or help files related to the specific transaction or function you are using to understand the requirements for user input.
  Use Correct Transaction: Make sure you are using the correct transaction code that requires two user names. If you are unsure, refer to your SAP administrator or documentation.
  Refresh the Screen: If you suspect a UI issue, try refreshing the screen or logging out and back into the SAP system.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in transactions related to user management, such as SU01 (User Maintenance) or SU10 (Mass User Maintenance).
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the action that requires both user names.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or fixes.
  
  By following these steps, you should be able to resolve the SA596 error and successfully complete your task in SAP.