How To Fix SA585 - User & does not exist in the system; check the spelling


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SA -

  • Message number: 585

  • Message text: User & does not exist in the system; check the spelling

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SA585 - User & does not exist in the system; check the spelling ?

    The SAP error message SA585 indicates that the user you are trying to access or perform an action with does not exist in the system. This can occur in various scenarios, such as when trying to log in, assign roles, or perform user-related transactions.

    Cause:

    1. User Does Not Exist: The specified user ID is not created in the SAP system.
    2. Spelling Mistake: There may be a typo in the user ID you are trying to access.
    3. User Deactivation: The user might have been deactivated or deleted from the system.
    4. Client-Specific User: The user might exist in a different client within the same SAP system.
    5. Authorization Issues: The user may not have the necessary authorizations to access certain transactions or data.

    Solution:

    1. Check User ID: Verify the spelling of the user ID you are trying to access. Ensure there are no typos or extra spaces.
    2. User Creation: If the user does not exist, you may need to create the user using transaction code SU01 (User Maintenance).
    3. User Status: Check if the user is active. You can do this by using transaction SU01 to view the user details and ensure the user is not locked or deactivated.
    4. Client Check: Ensure you are in the correct client. Users are client-specific, so make sure you are logged into the correct SAP client where the user is defined.
    5. Authorization Check: If you are sure the user exists, check if the user has the necessary authorizations to perform the action you are trying to execute.
    6. Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System (to check user roles and authorizations)
    • User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete users.
    • Documentation: Refer to SAP Help documentation for detailed information on user management and authorization concepts.

    By following these steps, you should be able to identify the cause of the SA585 error and take appropriate action to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker