How To Fix S_ARC_ARCHLNK_MES011 - Legal holds could not be removed: &1 (AL) / &2 (DL)

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ARC_ARCHLNK_MES - Message Class for ILM ArchiveLink Retention Management

• Message number: 011

• Message text: Legal holds could not be removed: &1 (AL) / &2 (DL)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_ARC_ARCHLNK_MES011 - Legal holds could not be removed: &1 (AL) / &2 (DL) ?

  The SAP error message S_ARC_ARCHLNK_MES011 indicates that there was an issue with removing legal holds from archived documents. This error typically arises in the context of SAP ArchiveLink, which is used for document management and archiving in SAP systems.
  Cause:
  The error message can occur due to several reasons, including:
  
  
  Legal Hold Status: The document may still be under a legal hold, which prevents it from being modified or deleted. Legal holds are often used in compliance scenarios to ensure that certain documents are preserved for legal reasons.
  
  
  Authorization Issues: The user attempting to remove the legal hold may not have the necessary authorizations or permissions to perform this action.
  
  
  System Configuration: There may be configuration issues in the ArchiveLink settings or the document management system that prevent the removal of legal holds.
  
  
  Database Constraints: There could be database constraints or integrity issues that are preventing the removal of the legal hold.
  
  
  Document Status: The document may be in a status that does not allow for the removal of legal holds.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Legal Hold Status: Verify if the document is indeed under a legal hold. If it is, you may need to consult with your legal or compliance team to determine if the hold can be lifted.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to remove legal holds. You may need to check the user's roles and permissions in the SAP system.
  
  
  Consult Documentation: Review the SAP documentation related to ArchiveLink and legal holds to ensure that you are following the correct procedures.
  
  
  System Configuration: Check the ArchiveLink configuration settings to ensure that they are correctly set up for handling legal holds.
  
  
  Database Integrity: If you suspect database issues, you may need to run consistency checks or consult with your database administrator to ensure that there are no underlying issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Legal Hold Policies: Familiarize yourself with your organization's policies regarding legal holds and document retention to ensure compliance.
  ArchiveLink Documentation: Review the official SAP ArchiveLink documentation for best practices and guidelines on managing documents and legal holds.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.