How To Fix /S4PPM/AUTHORIZATION020 - Duplicate Customizing entries:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /S4PPM/AUTHORIZATION -

  • Message number: 020

  • Message text: Duplicate Customizing entries:

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /S4PPM/AUTHORIZATION020 - Duplicate Customizing entries: ?

    The SAP error message /S4PPM/AUTHORIZATION020 Duplicate Customizing entries typically indicates that there are duplicate entries in the customizing settings for a specific authorization object or configuration in the SAP system. This can occur in various contexts, such as when setting up roles, authorizations, or customizing settings in the SAP S/4HANA system.

    Cause:

    1. Duplicate Entries: The most common cause is that the same customizing entry has been defined more than once, which can lead to confusion in authorization checks.
    2. Transport Issues: If changes were transported from one system to another (e.g., from development to production), it might have resulted in duplicate entries if the same configuration was already present.
    3. Manual Configuration Errors: Manual entries in the customizing settings may have been made without checking for existing entries.

    Solution:

    1. Identify Duplicates:

      • Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area where the error is occurring.
      • Check for duplicate entries in the configuration settings. This may involve looking at authorization objects, roles, or specific customizing tables.
    2. Remove or Merge Duplicates:

      • If duplicates are found, you can either delete the redundant entries or merge them if they serve the same purpose.
      • Ensure that you have the necessary authorizations to make changes to the customizing settings.
    3. Transport Management:

      • If the issue arose due to transport, review the transport logs and ensure that the same customizing entries are not being transported multiple times.
      • Consider using the Transport Organizer (SE09/SE10) to manage and review transport requests.
    4. Testing:

      • After making changes, test the authorization checks to ensure that the error is resolved and that the system behaves as expected.
    5. Documentation:

      • Document any changes made to the customizing settings for future reference and to avoid similar issues.

    Related Information:

    • Authorization Objects: Understanding the specific authorization objects involved can help in troubleshooting. You can use transaction SU21 to view authorization objects.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SPRO (Customizing).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.

    If the problem persists after following these steps, consider reaching out to your SAP Basis or Security team for further assistance, as they may have more insights into the specific configuration of your SAP environment.

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