How To Fix S1810 - JOB_OPEN failed, return code & (internal error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S1 - Statistik / SAP-Monitor

  • Message number: 810

  • Message text: JOB_OPEN failed, return code & (internal error)

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  • What causes this issue?

    This is an unexpected error situation and can only be solved in the SAP
    hotline.

    System Response

    Transaction ends.

    How to fix this error?

    Please report this problem to the hotline.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message S1810 - JOB_OPEN failed, return code & (internal error) ?

    The SAP error message S1810 "JOB_OPEN failed, return code & (internal error)" typically indicates that there was an issue when trying to open a job in the background processing system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting.

    Possible Causes:

    1. Resource Limitations: The system may be running out of resources, such as memory or processing power, which can prevent jobs from being opened.
    2. Database Issues: There may be issues with the database connection or the database itself, which can lead to failures in job processing.
    3. Configuration Issues: Incorrect configuration settings in the background job processing or in the SAP system can lead to this error.
    4. Authorization Problems: The user or the job may not have the necessary authorizations to execute the job.
    5. System Lock: There may be a lock on the job processing system that is preventing new jobs from being opened.
    6. Internal Errors: There could be internal errors within the SAP system that are not easily identifiable.

    Solutions:

    1. Check System Resources: Monitor the system's memory and CPU usage. If resources are low, consider optimizing the system or increasing resources.
    2. Review Job Logs: Check the job logs for any additional error messages or warnings that could provide more context about the failure.
    3. Database Connection: Ensure that the database is up and running and that there are no connectivity issues. You may need to check the database logs for errors.
    4. Configuration Review: Review the configuration settings for background processing in transaction codes like SM37 (Job Monitoring) and SM36 (Define Job).
    5. Authorization Check: Verify that the user executing the job has the necessary authorizations. You can use transaction SU53 to check for authorization issues.
    6. System Locks: Check for any locks in the system that might be preventing job processing. You can use transaction SM12 to view and manage locks.
    7. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
    8. Restart Background Processing: In some cases, restarting the background processing system can resolve transient issues.

    Related Information:

    • Transaction Codes:
      • SM37: Job Monitoring
      • SM36: Define Job
      • SM12: Display and Delete Locks
      • SU53: Authorization Check
    • SAP Support: If the issue persists, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
    • Documentation: Review SAP documentation for background processing and job scheduling for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the cause of the S1810 error and implement a solution.

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