How To Fix S1809 - JOB_SUBMIT failed, return code & (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 809

• Message text: JOB_SUBMIT failed, return code & (internal error)

What causes this issue?

This is an unexpected error situation and can only be solved in the SAP
hotline.

System Response

Transaction ends.

How to fix this error?

Please report this problem to the hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1809 - JOB_SUBMIT failed, return code & (internal error) ?

  The SAP error message S1809, which indicates that the job submission failed with a return code and an internal error, can be caused by various issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  System Configuration Issues: Incorrect configuration of the background job processing settings in SAP.
  Resource Limitations: Insufficient system resources (CPU, memory, or disk space) to execute the job.
  Authorization Issues: The user submitting the job may not have the necessary authorizations to execute the job.
  Job Definition Errors: Errors in the job definition, such as incorrect parameters or missing required information.
  Transport Issues: Problems with transport requests or issues in the transport directory.
  Database Issues: Problems with the database connection or database performance issues.
  Internal SAP Errors: Bugs or issues within the SAP system itself that may require a patch or update.
  
  Solutions:
  
  Check Job Definition: Review the job definition for any errors or missing parameters. Ensure that all required fields are filled out correctly.
  Review System Logs: Check the system logs (transaction SM21) and the job logs (transaction SM37) for more detailed error messages that can provide insights into the failure.
  Monitor System Resources: Use transaction ST02 (buffer management) and ST06 (OS monitoring) to check for resource bottlenecks. If resources are low, consider optimizing the system or increasing resources.
  Authorization Check: Ensure that the user submitting the job has the necessary authorizations. You can check this using transaction SU53 after the error occurs.
  Check Background Processing Configuration: Review the configuration settings for background processing in transaction SM36 and ensure they are set up correctly.
  Database Connection: Verify that the database is up and running and that there are no connectivity issues. Check for any database locks or performance issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error message S1809. Apply any recommended patches or updates.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including logs and system configuration.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM21: View system logs.
  ST22: Check for dumps (short dumps).
  SU53: Analyze authorization failures.
  ST06: Monitor operating system performance.
  ST02: Analyze buffer performance.
  
  
  
  SAP Notes: Regularly check the SAP Support Portal for any updates or notes related to job submission errors.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the S1809 error message in SAP.