How To Fix S03421 - No logs exist

SAP Error Message - Details

• Message type: E = Error

• Message class: S03 - Messages for Enjoy TCC Monitors, July 20, 1999

• Message number: 421

• Message text: No logs exist

What causes this issue?

The system cannot find any logs for the chosen selection conditions.

System Response

The operation is terminated.

How to fix this error?

You can display the existing logs using transaction SGL1 (object
BCSGLWL).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S03421 - No logs exist ?

  The SAP error message S03421 ("No logs exist") typically indicates that the system is unable to find any logs related to a specific process or transaction. This can occur in various contexts, such as when trying to view logs for a batch job, a transport request, or other system activities.
  Causes:
  
  No Logs Generated: The process or transaction you are trying to view logs for may not have generated any logs. This can happen if the process completed successfully without any issues.
  Log Deletion: Logs may have been deleted or purged from the system due to retention policies or manual deletion.
  Incorrect Selection Criteria: The selection criteria used to retrieve the logs may be incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the logs, resulting in the message being displayed.
  System Configuration: The logging configuration for the specific process may not be set up correctly, preventing logs from being created.
  
  Solutions:
  
  Check Process Completion: Verify if the process you are checking logs for has completed successfully. If it did, it may not have generated any logs.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve logs are correct. Double-check dates, job names, or other parameters.
  Check Log Retention Settings: Review the system's log retention settings to see if logs are being purged too frequently. Adjust the settings if necessary.
  User Authorizations: Ensure that the user has the appropriate authorizations to view logs. You may need to consult with your SAP security team to verify this.
  Configuration Review: If applicable, review the configuration settings for logging in the specific area (e.g., batch jobs, transport logs) to ensure that logging is enabled.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use different transaction codes to view logs, such as:
  
  SM37: For viewing batch job logs.
  SE01/SE09: For transport logs.
  SLG1: For application logs.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to logging in your specific version of SAP.
  Documentation: Refer to SAP documentation for detailed information on logging and troubleshooting specific processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.