How To Fix S03422 - Cannot read logs

SAP Error Message - Details

• Message type: E = Error

• Message class: S03 - Messages for Enjoy TCC Monitors, July 20, 1999

• Message number: 422

• Message text: Cannot read logs

What causes this issue?

The system cannot read the logs from the database.

System Response

The operation is terminated.

How to fix this error?

You can display existing logs with transaction SLG1 (object BCSGLWL).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S03422 - Cannot read logs ?

  The SAP error message S03422, which states "Cannot read logs," typically indicates an issue with accessing the log files in the SAP system. This can occur for various reasons, including permission issues, file system problems, or configuration errors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Insufficient Permissions: The user or the background job may not have the necessary authorizations to access the log files.
  File System Issues: The log files may be corrupted, missing, or the file system may be full or not accessible.
  Configuration Errors: There may be issues with the configuration of the logging mechanism in the SAP system.
  Database Issues: If the logs are stored in a database, there may be connectivity issues or database corruption.
  Transport Issues: If the logs are related to transport requests, there may be issues with the transport directory or transport management system.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user or job has the necessary authorizations to read the logs. You may need to adjust roles or permissions in the SAP system.
  
  
  
  Verify File System:
  
  Check the file system where the logs are stored. Ensure that there is enough space and that the files are not corrupted or missing.
  Use transaction codes like AL11 to check the directories and files.
  
  
  
  Review Configuration:
  
  Check the configuration settings for logging in the SAP system. This can include settings in transaction SM21 (System Log) or SLG1 (Application Log).
  Ensure that the logging parameters are correctly set in the system profile.
  
  
  
  Database Check:
  
  If logs are stored in the database, check for any database connectivity issues. You can use transaction DB02 to monitor database performance and issues.
  Run database consistency checks if necessary.
  
  
  
  Transport Directory:
  
  If the issue is related to transport logs, verify the transport directory settings in transaction STMS and ensure that the transport directory is accessible.
  
  
  
  System Restart:
  
  In some cases, a system restart may resolve temporary issues related to file access.
  
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  
  
  Transaction Codes:
  
  SM21: System Log
  SLG1: Application Log
  AL11: Display File Directory
  STMS: Transport Management System
  DB02: Database Performance Monitor
  
  
  
  Logs and Traces: Review other logs and traces in the system to gather more context about the error. This can help in diagnosing the root cause.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.