How To Fix RU615 - User settings have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 615

• Message text: User settings have been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RU615 - User settings have been deleted ?

  The SAP error message RU615 ("User settings have been deleted") typically indicates that the user-specific settings or configurations in the SAP system have been removed or are no longer available. This can happen for various reasons, such as system upgrades, changes in user profiles, or manual deletions.
  Causes:
  
  User Profile Changes: Changes made to the user profile or roles can lead to the deletion of user-specific settings.
  System Upgrades: During system upgrades or migrations, user settings may not be carried over properly.
  Manual Deletion: An administrator may have manually deleted user settings or profiles.
  Data Corruption: Issues with the database or data corruption can lead to the loss of user settings.
  Transport Issues: If user settings are transported between systems, issues during the transport process can lead to missing settings.
  
  Solutions:
  
  Recreate User Settings: The simplest solution is to recreate the user settings manually. Users can go to the relevant transaction codes and set their preferences again.
  Check User Profile: Verify the user profile and roles assigned to ensure that they are correct and that the necessary authorizations are in place.
  Restore from Backup: If the settings were deleted due to a system issue, restoring from a backup may be an option if available.
  Contact SAP Support: If the issue persists or if it is affecting multiple users, it may be necessary to contact SAP support for further assistance.
  Review System Logs: Check system logs for any errors or warnings that may provide insight into why the settings were deleted.
  
  Related Information:
  
  User Settings: User settings in SAP can include layout preferences, default values, and other personalized configurations that enhance user experience.
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance) to manage user profiles and settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to user settings and the specific error message RU615.
  Documentation: Review SAP documentation for best practices on user management and settings to prevent future occurrences.
  
  By following these steps, you should be able to address the RU615 error and restore or recreate the necessary user settings.