How To Fix RU617 - Customer enhancement is not yet active

RU617 - Overview

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 617

• Message text: Customer enhancement is not yet active

What causes this issue?

You have integrated a self-defined subscreen into the user interface.
However, this subscreen or the whole customer enhancement is not
active. Therefore, the self-defined subscreen cannot be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the self-defined subscreen you want to integrate into the
interface is activated. You should further ensure that the customer
enhancement CONFPP07 is active.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RU617 - Details

• The SAP error message RU617, which states "Customer enhancement is not yet active," typically occurs when a user tries to access or utilize a customer enhancement (also known as a user exit or BAdI) that has not been activated in the system. This can happen in various scenarios, such as during the execution of a transaction or when trying to run a report that relies on a specific enhancement.
  
  Cause:
  
  Inactive Enhancement: The specific customer enhancement or user exit has not been activated in the SAP system.
  Missing Implementation: The implementation of the enhancement may not have been created or activated.
  Transport Issues: If the enhancement was transported from another system, it may not have been activated in the target system.
  
  
  Solution:
  To resolve the RU617 error, follow these steps:
  
  
  Check Enhancement Implementation:
  
  Go to transaction code SE19 (for BAdI implementations) or SE80 (for user exits).
  Look for the specific enhancement or user exit that is causing the issue.
  If