How To Fix RU614 - User settings could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 614

• Message text: User settings could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU614 - User settings could not be deleted ?

  The SAP error message RU614 ("User settings could not be deleted") typically occurs when there is an issue with the user settings in the SAP system. This error can arise due to various reasons, including:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to delete their own settings or the settings of others.
  Locked User Profile: The user profile may be locked or in a state that prevents changes.
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the user master record.
  System Configuration: Certain configurations in the SAP system may prevent the deletion of user settings.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete user settings. This can be checked by an administrator using transaction codes like SU53 (to analyze authorization issues) or SU01 (to check user profiles).
  
  
  Unlock User Profile: If the user profile is locked, an administrator can unlock it using transaction SU01. 
  
  
  Use Transaction SU01: An administrator can manually delete the user settings by navigating to transaction SU01, entering the user ID, and then going to the "Defaults" or "Parameters" tab to delete specific settings.
  
  
  Check for Technical Issues: If the problem persists, it may be necessary to check for any technical issues in the system. This could involve looking at system logs (transaction SM21) or checking for database inconsistencies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SM21 (System Log).
  User Profiles: Understanding how user profiles and authorizations work in SAP can help in troubleshooting similar issues in the future.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the RU614 error and implement a suitable solution.