How To Fix RU369 - Enter confirmation number or order and operation.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RU - Messages for order completion confirmation

  • Message number: 369

  • Message text: Enter confirmation number or order and operation.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RU369 - Enter confirmation number or order and operation. ?

    The SAP error message RU369 ("Enter confirmation number or order and operation") typically occurs in the context of production order confirmations or when trying to record an operation in the system. This error indicates that the system requires either a confirmation number or a combination of an order number and an operation number to proceed.

    Cause:

    1. Missing Input: The user has not entered a confirmation number or the required order and operation details.
    2. Incorrect Data Entry: The entered data may not match any existing confirmation or order in the system.
    3. Authorization Issues: The user may not have the necessary permissions to access the confirmation or order details.
    4. System Configuration: There may be issues with the configuration of the production order or confirmation process in the SAP system.

    Solution:

    1. Check Input Fields: Ensure that you have entered the confirmation number or both the order number and operation number correctly. Double-check for any typos or incorrect entries.
    2. Use the Correct Transaction: Make sure you are using the correct transaction code for the operation you are trying to perform (e.g., CO11N for confirming production orders).
    3. Verify Data: Confirm that the order and operation you are trying to access exist in the system. You can do this by checking the production order status in the system.
    4. Authorization Check: Ensure that you have the necessary authorizations to view and confirm the order. If not, contact your SAP security administrator.
    5. Consult Documentation: Refer to SAP documentation or help files for specific guidance on the transaction you are using.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (Confirm Production Order) and CO15 (Order Confirmation).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Manuals: Review user manuals or training materials specific to your organization’s SAP implementation for additional context on how to handle confirmations.

    By following these steps, you should be able to resolve the RU369 error and successfully enter the required confirmation details in SAP.

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