How To Fix RU368 - Enter confirmation number or order/sequence/operation.

SAP Error Message - Details

• Message type: E = Error

• Message class: RU - Messages for order completion confirmation

• Message number: 368

• Message text: Enter confirmation number or order/sequence/operation.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RU368 - Enter confirmation number or order/sequence/operation. ?

  The SAP error message RU368 ("Enter confirmation number or order/sequence/operation") typically occurs in the context of production order confirmations or when trying to record operations in the system. This error indicates that the system requires a confirmation number or a reference to a specific order, sequence, or operation to proceed.
  Cause:
  
  Missing Confirmation Number: The user may not have entered a confirmation number when trying to confirm a production order or operation.
  Incorrect Input: The input provided may not correspond to a valid order, sequence, or operation in the system.
  Authorization Issues: The user may not have the necessary permissions to access or confirm the specified order or operation.
  System Configuration: There may be configuration issues in the SAP system that prevent the confirmation from being processed correctly.
  
  Solution:
  
  Enter Confirmation Number: Ensure that you are entering a valid confirmation number. If you are confirming a production order, make sure to input the correct order number.
  Check Order/Sequence/Operation: Verify that the order, sequence, or operation you are trying to confirm exists and is active in the system.
  Review Input Fields: Make sure that all required fields are filled out correctly and that there are no typos or formatting issues.
  User Authorization: Check if you have the necessary permissions to confirm the order or operation. If not, contact your SAP administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help files for specific instructions related to the transaction you are trying to perform.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting the confirmation process.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to production order confirmations, such as CO11N (Single Screen Entry of Confirmations) or CO15 (Enter Time Ticket).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for entering confirmations in SAP to minimize errors.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.