How To Fix RU370 - Confirmation &1 Counter &2 does not exist or has been cancelled.


RU370 - Overview

  • Message type: E = Error

  • Message class: RU - Messages for order completion confirmation

  • Message number: 370

  • Message text: Confirmation &1 Counter &2 does not exist or has been cancelled.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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RU370 - Details

  • The SAP error message RU370, which states "Confirmation &1 Counter &2 does not exist or has been cancelled," typically occurs in the context of production order confirmations or goods movements. This error indicates that the system is unable to find a confirmation record for the specified counter, which may be due to several reasons.
    Causes:
    
    Non-Existent Confirmation: The confirmation number or counter you are trying to reference does not exist in the system.
    Cancelled Confirmation: The confirmation has been cancelled, and therefore, it cannot be processed further.
    Incorrect Input: There may be a typographical error in the confirmation number or counter being entered.
    Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from recognizing the confirmation.
    Authorization Issues: The user may not have the necessary permissions to view or process the confirmation.
    
    Solutions:
    
    Verify Confirmation Number: Double-check the confirmation number and counter you are using to ensure

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