How To Fix RTST_TP021 - The box &1 is currently locked by the user "&2".

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_TP - Messages of Fiori App Transfer Products

• Message number: 021

• Message text: The box &1 is currently locked by the user "&2".

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_TP021 - The box &1 is currently locked by the user "&2". ?

  The SAP error message RTST_TP021 indicates that a particular transport request (or box) is currently locked by a user. This typically occurs when a user is working on a transport request and has not released it, or if a previous session did not close properly, leaving the transport request in a locked state.
  Cause:
  
  User Lock: The transport request is locked by a user who is currently editing or has not released it.
  Session Issues: A previous session may have crashed or not closed properly, leaving the transport request in a locked state.
  Transport Management: The transport request may be in a state that requires attention, such as being in a queue for import or export.
  
  Solution:
  
  Identify the User: Check which user is locking the transport request. You can do this by using transaction code SE01 (Transport Organizer) or SE09 (Workbench Organizer) to view the transport requests and their statuses.
  Contact the User: If possible, contact the user who is locking the transport request and ask them to release it if they are done working on it.
  Release the Lock: If the user is unavailable or the session is no longer active, you can release the lock using transaction code SM12 (Display and Delete Locks). Here, you can find the lock entry and delete it, but be cautious as this may lead to data inconsistency if the user is still working on the request.
  Check Transport Logs: Review the transport logs for any issues that may have caused the lock to persist.
  System Restart: In some cases, a system restart may be necessary to clear locks, but this should be done with caution and typically as a last resort.
  
  Related Information:
  
  Transaction Codes:
  
  SE01: Transport Organizer
  SE09: Workbench Organizer
  SM12: Display and Delete Locks
  
  
  Transport Management: Understanding how transport requests work in SAP can help prevent such issues. Familiarize yourself with the transport landscape and the roles of different users in managing transports.
  User Management: Ensure that users are trained on how to properly handle transport requests and release them when they are done to avoid locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or support for further assistance.