How To Fix RTST_TP019 - The product "&1" (&2) is currently locked by the user "&3".

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_TP - Messages of Fiori App Transfer Products

• Message number: 019

• Message text: The product "&1" (&2) is currently locked by the user "&3".

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_TP019 - The product "&1" (&2) is currently locked by the user "&3". ?

  The SAP error message RTST_TP019 indicates that a specific product is currently locked by a user, preventing other users from making changes or accessing that product. This is a common issue in SAP systems, particularly in environments where multiple users are working on the same data or product.
  Cause:
  The error occurs when:
  
  A user has locked a product for editing or processing, and another user attempts to access or modify it.
  The lock may be due to a transaction that is still in progress or has not been properly released.
  The user who locked the product may have left the session open or may not have completed their task.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking User: The error message provides the user ID of the person who has locked the product. You can reach out to this user to understand why the product is locked.
  
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries in the system. You can filter by the user ID provided in the error message to see the specific locks held by that user.
  
  
  Release the Lock: If the user is unavailable or if the lock is no longer needed, you can manually delete the lock entry from SM12. However, this should be done with caution and typically requires appropriate authorizations.
  
  
  Wait for Automatic Release: In some cases, locks are automatically released after a certain period or when the user logs off. If the lock is not critical, you may choose to wait.
  
  
  Review Processes: If this issue occurs frequently, it may be worth reviewing the processes in place to ensure that users are properly releasing locks after their tasks are completed.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To manage user accounts and check user status.
  
  
  
  Lock Management: Understanding how locks work in SAP can help prevent this issue. Locks are typically used to ensure data integrity during transactions.
  
  
  User Training: Providing training to users on how to properly manage locks and complete transactions can help reduce the occurrence of this error.
  
  
  System Configuration: In some cases, system configuration settings related to locking behavior may need to be reviewed or adjusted by a system administrator.
  
  
  By following these steps, you should be able to resolve the RTST_TP019 error and prevent it from occurring in the future.