How To Fix RTST_AU001 - User &1 cannot be assigned to store &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_AU - Messages for Fiori App Assign Users to Stores

• Message number: 001

• Message text: User &1 cannot be assigned to store &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_AU001 - User &1 cannot be assigned to store &2. ?

  The SAP error message RTST_AU001 indicates that a user (represented by &1) cannot be assigned to a specific store (represented by &2). This error typically arises in the context of user authorizations and roles within the SAP system, particularly in the Retail or Logistics modules.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to be assigned to the specified store. This could be due to missing roles or profiles that grant access to that store.
  User Status: The user might be inactive or not properly set up in the system.
  Store Configuration: The store itself may not be configured correctly, or there may be restrictions on which users can be assigned to it.
  Data Consistency: There may be inconsistencies in the master data related to the user or the store.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to be assigned to the store. This can be done through transaction codes like SU01 (User Maintenance) and PFCG (Role Maintenance).
  Ensure that the user has the appropriate authorizations for the store in question.
  
  
  
  Verify User Status:
  
  Check if the user is active. In SU01, ensure that the user is not locked or inactive.
  
  
  
  Review Store Configuration:
  
  Check the configuration of the store in the system. Ensure that it is set up correctly and that there are no restrictions preventing user assignments.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the user and store data to ensure there are no discrepancies. This may involve checking related tables or using specific SAP reports.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to user assignments and authorizations for specific guidance on resolving this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SUIM: User Information System (for checking user roles and authorizations)
  
  
  
  Authorization Objects: Familiarize yourself with relevant authorization objects that may be required for user-store assignments, such as S_USER_AUTH or specific retail-related objects.
  
  
  SAP Notes: Search for SAP Notes related to RTST_AU001 for any known issues or patches that may address this error.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.