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Message type: E = Error
Message class: RTST_AU - Messages for Fiori App Assign Users to Stores
Message number: 003
Message text: You cannot remove users from store &1.
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RTST_AU003
- You cannot remove users from store &1. ?The SAP error message RTST_AU003, which states "You cannot remove users from store &1," typically occurs in the context of user management within the SAP Retail Store Management system. This error indicates that there is an attempt to remove users from a store (identified by &1) where such an action is not permitted.
Cause:
- User Role Restrictions: The user you are trying to remove may have roles or responsibilities that are critical to the store's operations, making it impossible to remove them without first addressing those roles.
- Active Transactions: The user may be involved in ongoing transactions or processes that prevent their removal.
- System Configuration: The system may be configured to restrict user removal for certain stores or under specific conditions.
- Authorization Issues: The user attempting to perform the removal may not have the necessary authorizations to make changes to user assignments.
Solution:
- Check User Roles: Review the roles and responsibilities of the user you are trying to remove. If they are critical to operations, consider reassigning their roles before attempting to remove them.
- Verify Active Transactions: Ensure that the user is not currently engaged in any transactions or processes. If they are, wait until those processes are completed.
- Review System Configuration: Consult with your SAP administrator to understand if there are specific configurations or settings that prevent user removal from the store.
- Authorization Check: Ensure that the user performing the removal has the necessary permissions. If not, you may need to log in with a user that has the appropriate authorizations or request the necessary permissions.
- Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to user management in the Retail Store Management module.
Related Information:
If the problem persists after following these steps, consider reaching out to SAP support for further assistance.
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