How To Fix RTST_AU003 - You cannot remove users from store &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTST_AU - Messages for Fiori App Assign Users to Stores

  • Message number: 003

  • Message text: You cannot remove users from store &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RTST_AU003 - You cannot remove users from store &1. ?

    The SAP error message RTST_AU003, which states "You cannot remove users from store &1," typically occurs in the context of user management within the SAP Retail Store Management system. This error indicates that there is an attempt to remove users from a store (identified by &1) where such an action is not permitted.

    Cause:

    1. User Role Restrictions: The user you are trying to remove may have roles or responsibilities that are critical to the store's operations, making it impossible to remove them without first addressing those roles.
    2. Active Transactions: The user may be involved in ongoing transactions or processes that prevent their removal.
    3. System Configuration: The system may be configured to restrict user removal for certain stores or under specific conditions.
    4. Authorization Issues: The user attempting to perform the removal may not have the necessary authorizations to make changes to user assignments.

    Solution:

    1. Check User Roles: Review the roles and responsibilities of the user you are trying to remove. If they are critical to operations, consider reassigning their roles before attempting to remove them.
    2. Verify Active Transactions: Ensure that the user is not currently engaged in any transactions or processes. If they are, wait until those processes are completed.
    3. Review System Configuration: Consult with your SAP administrator to understand if there are specific configurations or settings that prevent user removal from the store.
    4. Authorization Check: Ensure that the user performing the removal has the necessary permissions. If not, you may need to log in with a user that has the appropriate authorizations or request the necessary permissions.
    5. Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to user management in the Retail Store Management module.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • User Management Best Practices: Familiarize yourself with best practices for user management in SAP, including how to properly assign and remove users from stores.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance.

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