How To Fix RTST_AU000 - User cannot be assigned to store &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: RTST_AU - Messages for Fiori App Assign Users to Stores

• Message number: 000

• Message text: User cannot be assigned to store &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RTST_AU000 - User cannot be assigned to store &1. ?

  The SAP error message RTST_AU000, which states "User cannot be assigned to store &1," typically occurs in the context of user authorizations and roles within the SAP system, particularly in relation to the Retail module. This error indicates that there is an issue with the assignment of a user to a specific store or location in the system.
  Causes:
  
  Missing Authorizations: The user may not have the necessary authorizations to be assigned to the specified store.
  Store Configuration: The store may not be properly configured in the system, or it may not exist.
  User Status: The user account may be inactive or locked, preventing any assignments.
  Role Assignment: The user may not have the appropriate roles assigned that allow them to be linked to the store.
  Data Consistency Issues: There may be inconsistencies in the master data related to the user or the store.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to be assigned to the store. This can be done by reviewing the user's roles and profiles in transaction SU01 (User Maintenance).
  
  
  
  Verify Store Configuration:
  
  Check if the store (identified by &1) is correctly set up in the system. You can do this by navigating to the relevant configuration settings in the Retail module.
  
  
  
  User Account Status:
  
  Confirm that the user account is active and not locked. This can also be checked in transaction SU01.
  
  
  
  Role Assignment:
  
  Ensure that the user has the appropriate roles assigned that include permissions for the store. You may need to assign or modify roles in transaction PFCG (Role Maintenance).
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the master data for both the user and the store. This may involve checking for any missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to user assignments in the Retail module for any specific guidelines or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SE16N: Data Browser (to check user and store data)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes or updates regarding this error message.
  
  
  User Groups: Ensure that the user is part of the correct user groups that have access to the store.
  
  
  If the issue persists after checking the above points, it may be necessary to involve your SAP Basis or Security team for further investigation.