How To Fix RTP019 - Inconsistent data! Accountnumber does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RTP - Message class for retirement plans (US enhancement)

  • Message number: 019

  • Message text: Inconsistent data! Accountnumber does not exist.

  • Show details Hide details
  • What causes this issue?

    An account seems to be associated to the retirement plan but
    information about this account cannot be found.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please make sure the accountnumber exists in all required database
    tables, or disassociate the accountnumber from your retirement plan.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RTP019 - Inconsistent data! Accountnumber does not exist. ?

    The SAP error message RTP019 "Inconsistent data! Account number does not exist." typically occurs in the context of financial transactions or reporting when the system cannot find the specified account number in the relevant master data. This can happen in various modules, such as Accounts Payable, Accounts Receivable, or General Ledger.

    Causes:

    1. Incorrect Account Number: The account number entered may be incorrect or mistyped.
    2. Missing Master Data: The account number may not exist in the system, possibly due to it not being created or activated.
    3. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
    4. Authorization Issues: The user may not have the necessary permissions to access the account number.
    5. Configuration Issues: There may be configuration settings that prevent the account from being recognized.

    Solutions:

    1. Verify Account Number: Double-check the account number for any typographical errors. Ensure that it is entered correctly.
    2. Check Master Data: Go to the relevant master data transaction (e.g., FS00 for G/L accounts) and verify if the account number exists. If it does not, you may need to create it.
    3. Review User Authorizations: Ensure that the user has the necessary permissions to access the account. This can be checked in the user roles and authorizations.
    4. Data Consistency Check: Run data consistency checks or reports to identify any discrepancies in the master data.
    5. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate any underlying issues with the system configuration or data integrity.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FS00 (Create/Change G/L Account), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to check account details.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files for additional context on handling account-related errors.

    By following these steps, you should be able to identify and resolve the RTP019 error in SAP. If the problem continues, further investigation into system logs or consulting with SAP support may be necessary.

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