How To Fix RTCMMD072 - Article hierarchy & is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 072

• Message text: Article hierarchy & is not active

What causes this issue?

You can only deactivate active material hierarchies.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an active material hierarchy.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD072 - Article hierarchy & is not active ?

  The SAP error message RTCMMD072 indicates that the article hierarchy specified is not active. This error typically occurs in the context of SAP Retail or SAP S/4HANA when dealing with merchandise management and article master data.
  Cause:
  
  Inactive Article Hierarchy: The article hierarchy you are trying to use is not active in the system. This can happen if the hierarchy has been deactivated or if it has not been properly set up.
  Configuration Issues: There may be configuration issues in the article hierarchy settings, such as missing entries or incorrect settings.
  Data Consistency: There might be inconsistencies in the data related to the article hierarchy, such as missing links between articles and the hierarchy.
  
  Solution:
  
  
  Activate the Article Hierarchy:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant transaction for maintaining article hierarchies (e.g., OMD1 for defining article hierarchies).
  Check the status of the article hierarchy in question and activate it if it is inactive.
  
  
  
  Check Configuration:
  
  Ensure that the article hierarchy is correctly configured. This includes checking the hierarchy levels, nodes, and relationships.
  Verify that all necessary settings are in place for the hierarchy to function correctly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks for the article master data to ensure that there are no missing or incorrect entries.
  Use transaction codes like MM02 to check the article master data and ensure that the hierarchy is correctly assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on managing article hierarchies and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OMD1, MM01, MM02, and MM03 for managing article hierarchies and article master data.
  SAP Notes: Search for SAP Notes related to RTCMMD072 for any specific fixes or updates that may address this error.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to activate and manage article hierarchies.
  
  By following these steps, you should be able to resolve the RTCMMD072 error and ensure that your article hierarchy is active and functioning correctly.