How To Fix RTCMMD070 - The product hierarchy connection is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 070

• Message text: The product hierarchy connection is not supported

What causes this issue?

Possible causes:
If several active material hierarchies exist and are to be copied to the
product hierarchy, these hierarchies have to have different distribution
chains (sales organization and distribution channel).
Reference handling is deactivated for the product hierarchy field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD070 - The product hierarchy connection is not supported ?

  The SAP error message RTCMMD070, which states "The product hierarchy connection is not supported," typically occurs in the context of product master data management, particularly when dealing with product hierarchies in SAP systems. This error can arise in various scenarios, such as during the creation or modification of product master data, or when trying to assign a product to a hierarchy that is not properly configured.
  Causes:
  
  Incorrect Hierarchy Configuration: The product hierarchy may not be set up correctly in the system, or the specific connection between the product and the hierarchy is not valid.
  Missing Hierarchy Levels: The hierarchy levels required for the product may not exist or may not be properly defined.
  Data Inconsistencies: There may be inconsistencies in the data related to the product or the hierarchy, such as missing attributes or incorrect values.
  Authorization Issues: The user may not have the necessary permissions to access or modify the product hierarchy.
  System Configuration: The system may not be configured to support the specific type of product hierarchy being used.
  
  Solutions:
  
  Check Hierarchy Configuration: Review the configuration of the product hierarchy in the SAP system. Ensure that all necessary levels and connections are defined correctly.
  Validate Product Data: Ensure that the product data being used is complete and accurate. Check for any missing attributes or incorrect values that may be causing the issue.
  Review Authorization: Verify that the user has the appropriate authorizations to access and modify the product hierarchy.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring product hierarchies and resolving related issues.
  Use Transaction Codes: Utilize relevant transaction codes (such as MM01, MM02, or others related to product master data) to check and modify the product hierarchy settings.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Review training materials or documentation related to product master data management in SAP to better understand how hierarchies are structured and managed.
  
  By following these steps, you should be able to identify the root cause of the RTCMMD070 error and implement a suitable solution.