How To Fix RTCMMD071 - Article hierarchy & is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: RTCMMD - Article Hierarchy

• Message number: 071

• Message text: Article hierarchy & is inactive

What causes this issue?

Deactivated material hierarchies can no longer be changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RTCMMD071 - Article hierarchy & is inactive ?

  The SAP error message RTCMMD071 indicates that the article hierarchy is inactive. This error typically arises in the context of SAP Retail or SAP S/4HANA when dealing with merchandise management and article master data.
  Cause:
  The error occurs when you attempt to perform operations (like creating or updating articles) that require an active article hierarchy, but the hierarchy you are trying to use is currently inactive. This can happen due to various reasons, such as:
  
  Hierarchy Deactivation: The article hierarchy may have been intentionally deactivated by a user or during a system update.
  Configuration Issues: There may be configuration issues in the system that prevent the hierarchy from being recognized as active.
  Data Migration: If data was migrated from another system, the hierarchy might not have been properly activated in the new environment.
  
  Solution:
  To resolve the RTCMMD071 error, you can follow these steps:
  
  
  Check Hierarchy Status:
  
  Go to the transaction code OMD1 (or the relevant transaction for managing article hierarchies).
  Check the status of the article hierarchy in question. Ensure that it is marked as active.
  
  
  
  Activate the Hierarchy:
  
  If the hierarchy is inactive, you can activate it by selecting the hierarchy and using the appropriate option to activate it.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the article hierarchy are correct. This may involve checking settings in the IMG (Implementation Guide) under the relevant sections for article management.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to article hierarchies for any specific instructions or known issues.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to perform the operation has the necessary authorizations to access and modify the article hierarchy.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OMD1 for managing hierarchies, MM01 for creating articles, and MM02 for modifying articles.
  SAP Notes: Search for SAP Notes related to RTCMMD071 for any specific fixes or updates that may address the issue.
  Documentation: Review the SAP Help Portal for detailed documentation on article hierarchies and merchandise management.
  
  By following these steps, you should be able to resolve the RTCMMD071 error and ensure that your article hierarchy is active and functioning correctly.