How To Fix RT739 - Number of completed spool work processes

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 739

• Message text: Number of completed spool work processes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT739 - Number of completed spool work processes ?

  The SAP error message RT739 indicates that the number of completed spool work processes has reached its limit. This can occur when the spool system is unable to process print requests due to a lack of available resources or configuration issues.
  Cause:
  
  Max Spool Work Processes Reached: The system has a defined limit on the number of spool work processes that can run concurrently. If this limit is reached, new print requests cannot be processed.
  Long-Running Print Jobs: If there are long-running print jobs, they may occupy the spool work processes for an extended period, preventing new jobs from being processed.
  Configuration Issues: The configuration settings for spool work processes may not be optimized for the current workload.
  System Resource Limitations: Insufficient system resources (CPU, memory) can lead to delays in processing spool requests.
  
  Solution:
  
  
  Increase the Number of Spool Work Processes:
  
  Go to transaction RZ10 or RZ11 to adjust the profile parameters related to spool work processes.
  Look for parameters like rdisp/wp_no_spo and increase the value to allow more concurrent spool processes.
  
  
  
  Monitor and Manage Print Jobs:
  
  Use transaction SP01 to monitor the spool requests and identify any long-running or stuck jobs.
  Cancel or delete unnecessary spool requests to free up resources.
  
  
  
  Check System Resources:
  
  Monitor system performance using transaction ST03N or SM50 to check for any bottlenecks in CPU or memory usage.
  If the system is under heavy load, consider optimizing performance or upgrading hardware.
  
  
  
  Review Spool Configuration:
  
  Check the configuration settings in transaction SPAD (Spool Administration) to ensure that the spool system is set up correctly.
  Ensure that the output devices are configured properly and that there are no issues with the printers.
  
  
  
  Restart Spool Work Processes:
  
  If necessary, you can restart the spool work processes by stopping and starting the spool service. This can sometimes clear up issues with stuck processes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Management
  SPAD: Spool Administration
  RZ10: Profile Parameter Maintenance
  RZ11: Profile Parameter Display
  ST03N: Workload Analysis
  SM50: Process Overview
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to spool processing issues.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring and managing the spool system.
  
  
  By following these steps, you should be able to resolve the RT739 error and ensure that your SAP system can handle print requests effectively.