How To Fix RT708 - Response from login check is " &1 "

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 708

• Message text: Response from login check is " &1 "

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT708 - Response from login check is " &1 " ?

  The SAP error message RT708 typically indicates an issue related to the login check process, where the response received is not as expected. The message format usually includes a placeholder "&1" that will be replaced with specific information about the error.
  Possible Causes:
  
  Incorrect Credentials: The most common cause is that the user is entering incorrect username or password.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired, requiring the user to reset it.
  User Authorization Issues: The user may not have the necessary authorizations to log in to the system.
  Network Issues: There may be network connectivity problems preventing a successful login.
  System Configuration: There could be issues with the system configuration or settings related to the login process.
  
  Solutions:
  
  Check Credentials: Ensure that the username and password are entered correctly. Pay attention to case sensitivity.
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01.
  Reset Password: If the password has expired, the user should reset it. This can often be done through the SAP GUI or by contacting an administrator.
  Check Authorizations: Verify that the user has the necessary authorizations to log in. This can be checked by an administrator.
  Network Troubleshooting: Ensure that there are no network issues. Check connectivity to the SAP server.
  Review System Logs: Check the system logs for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SM21: System Log
  SU53: Display Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues related to RT708 or login issues.
  Documentation: Refer to SAP Help documentation for more details on user management and login processes.
  
  If the issue persists after trying the above solutions, it may be necessary to contact your SAP Basis team or SAP support for further assistance.