How To Fix RT706 - Specify scenario name: B2B or B2C

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 706

• Message text: Specify scenario name: B2B or B2C

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT706 - Specify scenario name: B2B or B2C ?

  The SAP error message RT706, which states "Specify scenario name: B2B or B2C," typically occurs in the context of SAP Commerce Cloud (Hybris) or SAP Customer Experience solutions when a specific scenario for a business transaction is not defined. This error is often encountered during the configuration of business processes that involve either Business-to-Business (B2B) or Business-to-Consumer (B2C) transactions.
  Cause:
  
  Missing Configuration: The error usually arises when the system expects a scenario to be specified, but it has not been configured or is missing in the request.
  Incorrect API Call: If you are making an API call or using a service that requires a scenario parameter, and it is not provided, this error will be triggered.
  Business Process Misconfiguration: The business process may not be set up correctly in the SAP system, leading to the inability to determine whether the transaction is B2B or B2C.
  
  Solution:
  
  
  Specify the Scenario: Ensure that you are specifying the scenario name correctly in your configuration or API call. You need to explicitly define whether the transaction is B2B or B2C.
  
  For B2B transactions, use the appropriate scenario name for B2B.
  For B2C transactions, use the appropriate scenario name for B2C.
  
  
  
  Check Configuration Settings: Review the configuration settings in your SAP system to ensure that the B2B and B2C scenarios are properly defined and activated.
  
  Navigate to the relevant configuration area in the SAP Commerce Cloud backoffice or the relevant module where the scenarios are defined.
  
  
  
  Review API Documentation: If you are using an API, refer to the API documentation to ensure that you are passing all required parameters, including the scenario name.
  
  
  Consult Logs: Check the application logs for more detailed error messages that might provide additional context on why the scenario name is not being recognized.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring B2B and B2C scenarios.
  Community Forums: Engage with the SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to resolve the RT706 error and successfully specify the required scenario for your business transactions in SAP.