How To Fix RT710 - No information available about the shop

RT710 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 710

• Message text: No information available about the shop

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT710 - No information available about the shop ?

  The SAP error message RT710 ("No information available about the shop") typically occurs in the context of retail or logistics operations within the SAP system. This error indicates that the system cannot find relevant information about a specific shop or store in the database. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Master Data: The shop or store may not be set up correctly in the system. This could be due to missing or incomplete master data.
  Incorrect Configuration: The configuration settings for the retail module may not be properly set up, leading to the inability to retrieve shop information.
  Authorization Issues: The user may not have the necessary permissions to access the shop data.
  Data Synchronization Issues: If the system is integrated with other systems (like a POS system), there may be synchronization issues that prevent the shop data from being available.
  Incorrect Input: The shop identifier or code