How To Fix RT664 - Number of users logged on - determined using CCMSPING

RT664 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 664

• Message text: Number of users logged on - determined using CCMSPING

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT664 - Number of users logged on - determined using CCMSPING ?

  The SAP error message RT664 indicates that there is an issue related to the number of users logged on to the SAP system, which is determined using the CCMSPING (CCMS Monitoring) tool. This message typically arises in the context of system monitoring and performance management.
  
  Cause:
  The error message RT664 can be triggered by several factors, including:
  
  
  Exceeding User Limits: The number of users logged into the SAP system may have exceeded the configured limit. This can happen if there are too many concurrent sessions or if the system is not properly configured to handle the expected load.
  
  
  System Performance Issues: If the system is experiencing performance issues, it may not be able to accurately report the number of logged-in users.
  
  
  
  Configuration Issues: There may be misconfigurations in the system settings related to user sessions or monitoring parameters.
  
  
  Network Issues: Connectivity problems between the monitoring tool and the SAP system can lead to inaccurate reporting of