How To Fix RT621 - Monitoring object: "Monitored Processes", configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 621

• Message text: Monitoring object: "Monitored Processes", configuration

What causes this issue?

Configuration node for process monitoring

System Response

If the configuration file of the operating system collector SAPOSCOL
changes in the context of process monitoring, subtrees for new process
names must be created if applicable, and subtrees for processes that
are no longer monitored deleted.
This node checks whether the configuration of the process monitoring
has changed, so that the tree structure always contains the currently
monitored process names. No alerts are generated for the configuration
node.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT621 - Monitoring object: "Monitored Processes", configuration ?

  The SAP error message RT621 related to "Monitored Processes" typically indicates an issue with the configuration of monitoring objects in the SAP system. This error can arise in various contexts, particularly when dealing with performance monitoring or system health checks.
  Cause:
  
  Configuration Issues: The monitored processes may not be properly configured in the SAP system. This could be due to missing parameters, incorrect settings, or incomplete definitions of the monitoring objects.
  Authorization Problems: The user may not have the necessary authorizations to access or modify the monitored processes.
  System Performance: If the system is under heavy load or experiencing performance issues, it may not be able to properly monitor the processes.
  Technical Errors: There could be underlying technical issues, such as problems with the monitoring framework or related components.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the transaction code RZ20 or RZ21 to review the configuration of the monitoring objects.
  Ensure that all necessary parameters are set correctly and that the monitored processes are defined as expected.
  
  
  
  Review Authorizations:
  
  Verify that the user has the appropriate authorizations to access the monitoring objects. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  System Health Check:
  
  Perform a system health check to ensure that the SAP system is running optimally. Check for any performance bottlenecks or resource constraints that may affect monitoring.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Restart Monitoring Services:
  
  If applicable, consider restarting the monitoring services or the entire SAP system to clear any temporary issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring), RZ21 (CCMS Configuration), and SM37 (Job Monitoring).
  Documentation: Review SAP documentation related to system monitoring and performance management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the RT621 error related to monitored processes in your SAP system.