How To Fix RT620 - Monitoring object: "Monitored Processes"

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 620

• Message text: Monitoring object: "Monitored Processes"

What causes this issue?

Subtree for process monitoring

System Response

The operating system collector SAPOSCOL offers the chance to
permanently monitor specific processes. The name (or name pattern) of
processes of this type are stored in a configuration file of SAPOSCOL.
A subtree is then automatically created for each process name in
transaction RZ20.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT620 - Monitoring object: "Monitored Processes" ?

  The SAP error message RT620, which pertains to "Monitored Processes," typically indicates an issue with the monitoring of processes in the SAP system. This error can arise in various contexts, such as during performance monitoring or when using the SAP Solution Manager.
  Cause:
  The RT620 error can be caused by several factors, including:
  
  Configuration Issues: The monitored processes may not be correctly configured in the system.
  Authorization Problems: The user may lack the necessary authorizations to view or manage the monitored processes.
  Technical Issues: There may be underlying technical problems, such as connectivity issues between the monitoring tools and the SAP system.
  Data Inconsistencies: Inconsistencies in the data being monitored can lead to errors in reporting or monitoring.
  System Performance: High system load or performance issues can affect the monitoring capabilities.
  
  Solution:
  To resolve the RT620 error, consider the following steps:
  
  
  Check Configuration:
  
  Ensure that the monitored processes are correctly configured in the SAP system.
  Verify that the monitoring settings align with the intended processes.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the monitored processes.
  Adjust roles if needed.
  
  
  
  Examine Technical Settings:
  
  Investigate any technical issues that may be affecting the monitoring tools.
  Check for connectivity issues between the monitoring system and the SAP instance.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data being monitored to ensure there are no discrepancies.
  Correct any inconsistencies found.
  
  
  
  Monitor System Performance:
  
  Assess the overall performance of the SAP system to identify any bottlenecks or issues that may be impacting monitoring.
  Optimize system performance if necessary.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or documentation that may provide specific guidance or patches related to the RT620 error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager: If you are using SAP Solution Manager for monitoring, ensure that it is properly set up and that all necessary components are functioning correctly.
  Monitoring Tools: Familiarize yourself with the specific monitoring tools and their configurations, as different tools may have unique settings and requirements.
  Documentation: Refer to SAP documentation for detailed information on monitoring processes and troubleshooting common errors.
  
  By following these steps, you should be able to diagnose and resolve the RT620 error related to monitored processes in your SAP environment.