How To Fix RT623 - Monitoring attribute: Number of running processes for a process name

RT623 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 623

• Message text: Monitoring attribute: Number of running processes for a process name

What causes this issue?

Number of processes running for a process name

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The operating system collector SAPOSCOL determines all running
processes for the specified name pattern whose names match the pattern.
This node contains the number of processes found. If this number is
below the threshold set, an alert is triggered.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RT623 - Details

• The SAP error message RT623, which pertains to monitoring attributes related to the number of running processes for a specific process name, typically indicates that there is an issue with the number of processes that are currently running for a given application or service in the SAP system. This can be related to performance issues, resource allocation, or configuration settings.
  
  Cause:
  
  Exceeding Limits: The number of running processes may exceed the configured limits in the SAP system. This can happen if there are too many concurrent users or if a specific process is not terminating correctly.
  Resource Constraints: The underlying hardware or operating system may not have enough resources (CPU, memory) to handle the number of processes being requested.
  
  Configuration Issues: The SAP instance may not be configured correctly to handle the expected load, leading to an imbalance in process allocation.
  Long-Running Processes: Certain processes may be taking longer than expected to complete, causing a