How To Fix RT623 - Monitoring attribute: Number of running processes for a process name

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 623

• Message text: Monitoring attribute: Number of running processes for a process name

What causes this issue?

Number of processes running for a process name

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The operating system collector SAPOSCOL determines all running
processes for the specified name pattern whose names match the pattern.
This node contains the number of processes found. If this number is
below the threshold set, an alert is triggered.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT623 - Monitoring attribute: Number of running processes for a process name ?

  The SAP error message RT623, which pertains to monitoring attributes related to the number of running processes for a specific process name, typically indicates that there is an issue with the number of processes that are currently running for a given application or service in the SAP system. This can be related to performance issues, resource allocation, or configuration settings.
  Cause:
  
  Exceeding Limits: The number of running processes may exceed the configured limits in the SAP system. This can happen if there are too many concurrent users or if a specific process is not terminating correctly.
  Resource Constraints: The underlying hardware or operating system may not have enough resources (CPU, memory) to handle the number of processes being requested.
  Configuration Issues: The SAP instance may not be configured correctly to handle the expected load, leading to an imbalance in process allocation.
  Long-Running Processes: Certain processes may be taking longer than expected to complete, causing a backlog of running processes.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the SAP instance, particularly the parameters related to process limits (e.g., rdisp/wp_no_dia, rdisp/wp_no_btc, etc.). Adjust these parameters as necessary to accommodate the expected load.
  Monitor Processes: Use transaction codes like SM50 or SM66 to monitor the running processes. Identify any long-running or stuck processes and take appropriate action (e.g., terminate them if they are not needed).
  Resource Allocation: Ensure that the server has adequate resources (CPU, memory) to handle the workload. If necessary, consider scaling up the hardware or optimizing the existing resources.
  Review Logs: Check the system logs (transaction SM21) for any errors or warnings that may provide additional context about the issue.
  Performance Tuning: Consider performance tuning for the application or database to reduce the load and improve process handling.
  Restart Services: In some cases, restarting the SAP instance or specific services may help clear up any stuck processes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RT623 for any specific recommendations or patches that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Documentation: Refer to the official SAP documentation for guidelines on process management and performance tuning.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support for further assistance.