How To Fix RT487 - QOUT Scheduler

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 487

• Message text: QOUT Scheduler

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT487 - QOUT Scheduler ?

  The SAP error message RT487, which pertains to the QOUT Scheduler, typically indicates an issue related to the scheduling of output requests in the SAP system. This error can arise due to various reasons, including configuration issues, missing data, or problems with the output determination process.
  Causes of RT487 Error
  
  
  Configuration Issues: The output type may not be properly configured in the system. This includes settings related to the output determination procedure, access sequences, or condition records.
  
  
  Missing Data: Required data for the output request may be missing. This could include missing master data, such as customer or material information, or missing configuration settings.
  
  
  Output Determination: The system may not be able to determine the appropriate output type for the document being processed. This can happen if the conditions for output determination are not met.
  
  
  Queue Issues: There may be issues with the output queue itself, such as it being full or not processing requests correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute the output request.
  
  
  Solutions to RT487 Error
  
  
  Check Configuration: Review the configuration settings for the output type in transaction code NACE (for output types) or SPRO (for configuration). Ensure that the output type is correctly set up and linked to the appropriate application.
  
  
  Verify Master Data: Ensure that all necessary master data is complete and accurate. Check for missing customer or material records that may be required for the output.
  
  
  Review Output Determination: Use transaction code VV11 or VV12 to check the condition records for the output type. Ensure that the conditions for output determination are correctly defined and active.
  
  
  Monitor Output Queue: Check the output queue using transaction code SMQ1 (for inbound queues) or SMQ2 (for outbound queues) to see if there are any stuck or failed messages. Resolve any issues found in the queue.
  
  
  Check Authorizations: Ensure that the user executing the output request has the necessary authorizations. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Debugging: If the issue persists, consider debugging the output determination process to identify where it is failing. This may require technical expertise.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), VV11/VV12 (Condition Records), and SMQ1/SMQ2 (Queue Monitoring).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the RT487 error.
  Documentation: Review SAP documentation related to output determination and scheduling for further insights into configuration and troubleshooting.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further assistance.