How To Fix RT486 - QOUT scheduler error: Client &1 destination &2 status &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 486

  • Message text: QOUT scheduler error: Client &1 destination &2 status &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT486 - QOUT scheduler error: Client &1 destination &2 status &3 ?

    The SAP error message RT486 indicates a problem with the QOUT (Queue Output) scheduler, specifically related to a client and destination status. The message format is as follows:

    RT486 QOUT scheduler error: Client &1 destination &2 status &3

    Cause

    The error can occur due to several reasons, including:

    1. Destination Configuration Issues: The destination specified may not be correctly configured in the SAP system. This could include incorrect parameters or missing settings.

    2. Client-Specific Issues: The client specified in the error message may have issues such as being locked, not being properly set up, or having restrictions that prevent it from processing the output.

    3. Queue Management Problems: There may be issues with the queue management system, such as the queue being full, not being processed correctly, or being in an inconsistent state.

    4. Network Issues: If the destination is an external system, network connectivity issues could prevent the output from being sent.

    5. Authorization Issues: The user or process attempting to send the output may not have the necessary authorizations to do so.

    Solution

    To resolve the RT486 error, you can take the following steps:

    1. Check Destination Configuration:

      • Go to transaction code SPAD (Spool Administration) and check the configuration of the output device (destination) specified in the error message.
      • Ensure that the device is correctly configured and active.
    2. Verify Client Settings:

      • Check the client settings in transaction SCC4 to ensure that the client is not locked and is properly configured for output processing.
    3. Monitor Queue Status:

      • Use transaction SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to monitor the status of the queues. Look for any stuck or failed messages and resolve any issues.
    4. Check Network Connectivity:

      • If the destination is an external system, verify that there are no network issues preventing communication. You can use tools like ping or traceroute to check connectivity.
    5. Review Authorizations:

      • Ensure that the user or process has the necessary authorizations to send output to the specified destination. You can check this in transaction SU53 after attempting to execute the action that caused the error.
    6. Check Logs:

      • Review the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
    7. Restart the QOUT Scheduler:

      • If the issue persists, consider restarting the QOUT scheduler. This can sometimes resolve transient issues.

    Related Information

    • SAP Notes: Check SAP Notes related to the RT486 error for any specific patches or updates that may address known issues.
    • Documentation: Review SAP documentation on output management and spool administration for best practices and troubleshooting tips.
    • Support: If the issue cannot be resolved, consider reaching out to SAP support for further assistance, providing them with the error details and any troubleshooting steps already taken.

    By following these steps, you should be able to identify and resolve the underlying cause of the RT486 error in your SAP system.

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