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Message type: E = Error
Message class: RT - Monitoring infrastructure MSG and alert texts
Message number: 486
Message text: QOUT scheduler error: Client &1 destination &2 status &3
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RT486
- QOUT scheduler error: Client &1 destination &2 status &3 ?The SAP error message RT486 indicates a problem with the QOUT (Queue Output) scheduler, specifically related to a client and destination status. The message format is as follows:
RT486 QOUT scheduler error: Client &1 destination &2 status &3
Cause
The error can occur due to several reasons, including:
Destination Configuration Issues: The destination specified may not be correctly configured in the SAP system. This could include incorrect parameters or missing settings.
Client-Specific Issues: The client specified in the error message may have issues such as being locked, not being properly set up, or having restrictions that prevent it from processing the output.
Queue Management Problems: There may be issues with the queue management system, such as the queue being full, not being processed correctly, or being in an inconsistent state.
Network Issues: If the destination is an external system, network connectivity issues could prevent the output from being sent.
Authorization Issues: The user or process attempting to send the output may not have the necessary authorizations to do so.
Solution
To resolve the RT486 error, you can take the following steps:
Check Destination Configuration:
- Go to transaction code
SPAD
(Spool Administration) and check the configuration of the output device (destination) specified in the error message.- Ensure that the device is correctly configured and active.
Verify Client Settings:
- Check the client settings in transaction
SCC4
to ensure that the client is not locked and is properly configured for output processing.Monitor Queue Status:
- Use transaction
SMQ1
(for outbound queues) orSMQ2
(for inbound queues) to monitor the status of the queues. Look for any stuck or failed messages and resolve any issues.Check Network Connectivity:
- If the destination is an external system, verify that there are no network issues preventing communication. You can use tools like
ping
ortraceroute
to check connectivity.Review Authorizations:
- Ensure that the user or process has the necessary authorizations to send output to the specified destination. You can check this in transaction
SU53
after attempting to execute the action that caused the error.Check Logs:
- Review the application logs (transaction
SLG1
) for any additional error messages or details that could provide more context about the issue.Restart the QOUT Scheduler:
- If the issue persists, consider restarting the QOUT scheduler. This can sometimes resolve transient issues.
Related Information
By following these steps, you should be able to identify and resolve the underlying cause of the RT486 error in your SAP system.
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