How To Fix RT485 - No QOUT scheduler error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 485

  • Message text: No QOUT scheduler error

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT485 - No QOUT scheduler error ?

    The SAP error message RT485, which states "No QOUT scheduler," typically relates to issues with the output processing in the SAP system, particularly in the context of output management and scheduling. This error can occur in various scenarios, such as when trying to process output requests for documents like invoices, purchase orders, or delivery notes.

    Causes:

    1. Missing Output Configuration: The output type may not be properly configured in the system, leading to the absence of a valid output scheduler.
    2. Incorrect Output Determination: The system may not be able to determine the correct output method due to missing or incorrect settings in the output determination procedure.
    3. Queue Management Issues: There may be issues with the output queue management, such as the queue not being set up or activated.
    4. Authorization Issues: The user may not have the necessary authorizations to access or execute the output processing.
    5. System Configuration Errors: There could be errors in the configuration of the output management settings in the relevant application area.

    Solutions:

    1. Check Output Configuration:

      • Go to the output type configuration in transaction code NACE (for output types) or SPRO (for customizing).
      • Ensure that the output type is correctly defined and linked to the appropriate application area (e.g., Sales, Purchasing).
    2. Review Output Determination Procedure:

      • Verify that the output determination procedure is correctly set up and that the necessary conditions are met for the output type to be triggered.
    3. Check Queue Settings:

      • Ensure that the output queue is properly configured and active. You can check this in transaction SP01 (Output Controller) to see if there are any issues with the output queue.
    4. User Authorizations:

      • Check if the user has the necessary authorizations to execute the output processing. This can be done by reviewing the user's roles and authorizations in transaction SU01.
    5. System Logs and Traces:

      • Review system logs and traces for any additional error messages or warnings that may provide more context about the issue. Use transaction SLG1 to check application logs.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    7. Testing:

      • After making any changes, test the output processing again to see if the issue is resolved.

    Related Information:

    • Transaction Codes:

      • NACE - Output Types Configuration
      • SPRO - Customizing
      • SP01 - Output Controller
      • SU01 - User Maintenance
      • SLG1 - Application Log
    • SAP Documentation: Refer to the official SAP documentation for detailed information on output management and troubleshooting output-related issues.

    If the problem persists after following these steps, it may be necessary to engage with SAP support or consult with a technical expert familiar with your specific SAP environment.

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