How To Fix RT456 - CCMSPING not accessible &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 456

  • Message text: CCMSPING not accessible &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT456 - CCMSPING not accessible &1 ?

    The SAP error message "RT456 CCMSPING not accessible &1" typically indicates that the CCMS (Computing Center Management System) monitoring tool is unable to access a specific resource or system component. This can occur for various reasons, including network issues, configuration problems, or system unavailability.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the monitored component.
    2. Configuration Errors: The CCMS configuration might be incorrect, leading to the inability to ping the specified resource.
    3. System Unavailability: The target system or service might be down or not responding.
    4. Authorization Issues: The user or service account may not have the necessary permissions to access the resource.
    5. Firewall Restrictions: Firewalls or security settings may be blocking the communication between systems.

    Solutions:

    1. Check Network Connectivity:

      • Use tools like ping or traceroute to verify that the network connection to the target system is functioning correctly.
      • Ensure that the hostname or IP address specified in the CCMS configuration is correct.
    2. Review CCMS Configuration:

      • Check the CCMS configuration settings in transaction RZ20 or RZ21 to ensure that the monitored systems are correctly defined.
      • Verify that the monitoring parameters are set up correctly.
    3. Check System Status:

      • Ensure that the target system or service is up and running. You can check the system logs or use transaction SM51 to see the status of application servers.
    4. Review Authorizations:

      • Ensure that the user or service account used for monitoring has the necessary authorizations to access the target system.
    5. Firewall and Security Settings:

      • Check firewall settings to ensure that the required ports for CCMS communication are open.
      • Consult with your network/security team if necessary.
    6. Restart CCMS Services:

      • Sometimes, restarting the CCMS services or the SAP system can resolve temporary issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to CCMS and monitoring issues for any specific patches or updates that may address the problem.
    • Documentation: Refer to the official SAP documentation for CCMS for detailed configuration and troubleshooting steps.
    • Logs: Review system logs (transaction SM21) for any additional error messages that may provide more context about the issue.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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