How To Fix RT457 - CCMSPING system error &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 457

• Message text: CCMSPING system error &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT457 - CCMSPING system error &1 ?

  The SAP error message RT457 "CCMSPING system error &1" typically indicates an issue with the CCMS (Computing Center Management System) monitoring framework in SAP. This error can arise due to various reasons, including network issues, configuration problems, or system resource limitations.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the monitored system.
  Configuration Errors: Incorrect settings in the CCMS configuration can lead to this error.
  Resource Limitations: Insufficient system resources (CPU, memory) can cause the CCMS to fail in its monitoring tasks.
  System Downtime: The target system may be down or not responding.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the CCMS monitoring.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the monitored system is stable and functioning.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Review CCMS Configuration:
  
  Verify the CCMS configuration settings in transaction RZ20 or RZ21.
  Ensure that the monitored systems are correctly defined and that the monitoring parameters are set appropriately.
  
  
  
  Monitor System Resources:
  
  Check the system resources (CPU, memory, disk space) on both the SAP system and the monitored system.
  Use transaction SM50 or SM66 to monitor active processes and resource usage.
  
  
  
  Check System Status:
  
  Ensure that the monitored system is up and running. You can check the status of the system using transaction SM51 to see if the instance is active.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for CCMS monitoring has the necessary authorizations. Check roles and profiles assigned to the user.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and CCMS logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart CCMS Services:
  
  If the issue persists, consider restarting the CCMS services or the SAP system itself, if feasible.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CCMS and the specific error message for any patches or updates that may address the issue.
  Documentation: Refer to the official SAP documentation for CCMS for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to contact SAP support for further assistance.