How To Fix RT391 - Cannot determine status

RT391 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 391

• Message text: Cannot determine status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT391 - Cannot determine status ?

  The SAP error message RT391 "Cannot determine status" typically occurs in the context of SAP's logistics or production modules, particularly when dealing with production orders, purchase orders, or inventory management. This error indicates that the system is unable to determine the status of a particular document or transaction, which can be due to various reasons.
  Causes:
  
  Missing or Incomplete Data: The document or transaction may not have all the necessary data filled in, leading to the inability to determine its status.
  Document Not Found: The system may be trying to access a document that does not exist or has been deleted.
  Status Inconsistency: There may be inconsistencies in the status of the document due to previous transactions or updates that were not processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or process the document, leading to a failure in status determination.
  System 
  Configuration Issues: Incorrect configuration settings in the system