How To Fix RT390 - Canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 390

• Message text: Canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT390 - Canceled ?

  The SAP error message RT390 "Canceled" typically indicates that a process or transaction has been aborted or terminated unexpectedly. This can occur in various contexts within SAP, such as during batch processing, job scheduling, or when executing certain transactions.
  Causes of RT390 Canceled Error
  
  User Intervention: The process may have been manually canceled by a user.
  System Errors: There could be underlying system issues, such as memory shortages, database locks, or other resource constraints.
  Job Scheduling Issues: If the error occurs in the context of a scheduled job, it may be due to conflicts with other jobs or incorrect job parameters.
  Authorization Issues: Lack of necessary authorizations can lead to a cancellation of the process.
  Timeouts: Long-running processes may be canceled due to timeouts set in the system.
  Data Issues: Problems with the data being processed, such as inconsistencies or missing information, can lead to cancellations.
  
  Solutions to RT390 Canceled Error
  
  Check Logs: Review the job logs or application logs to identify the specific reason for the cancellation. This can provide insights into what went wrong.
  Re-run the Process: If the cancellation was due to a temporary issue, try re-running the process or transaction.
  Resource Monitoring: Monitor system resources (CPU, memory, database locks) to ensure that there are no bottlenecks affecting the process.
  Review Authorizations: Ensure that the user executing the process has the necessary authorizations to complete the task.
  Adjust Job Parameters: If the error occurs in a scheduled job, check the job parameters and adjust them as necessary.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing information.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information
  
  Transaction Codes: Depending on where the error occurs, you may need to use specific transaction codes (e.g., SM37 for job monitoring, SLG1 for application logs).
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to the specific module or process where the error occurred for additional troubleshooting steps.
  
  By following these guidelines, you should be able to diagnose and resolve the RT390 Canceled error in your SAP environment.