How To Fix RT372 - GUID generation failed - Conversion terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 372

  • Message text: GUID generation failed - Conversion terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RT372 - GUID generation failed - Conversion terminated ?

    The SAP error message RT372 "GUID generation failed - Conversion terminated" typically occurs when there is an issue with generating a Global Unique Identifier (GUID) in the SAP system. GUIDs are used in various SAP applications for unique identification of objects, and failure to generate them can disrupt processes.

    Causes:

    1. Database Issues: Problems with the database, such as connectivity issues or corruption, can prevent the successful generation of GUIDs.
    2. System Configuration: Incorrect configuration settings in the SAP system can lead to failures in GUID generation.
    3. Resource Limitations: Insufficient system resources (like memory or processing power) can hinder the generation process.
    4. Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
    5. User Authorizations: Lack of proper authorizations for the user or process trying to generate the GUID.

    Solutions:

    1. Check Database Connectivity: Ensure that the database is up and running, and that there are no connectivity issues. You can check the database logs for any errors.
    2. Review System Configuration: Verify the configuration settings related to GUID generation. This may involve checking the relevant SAP notes or documentation.
    3. Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. If necessary, optimize resource allocation or upgrade hardware.
    4. Apply SAP Notes/Patches: Look for any relevant SAP notes that address this issue. Applying the latest patches or updates may resolve the problem.
    5. Check User Authorizations: Ensure that the user or process has the necessary authorizations to generate GUIDs. You may need to consult with your SAP security team.
    6. Restart the System: In some cases, a simple restart of the SAP application server or the database can resolve transient issues.

    Related Information:

    • SAP Notes: Search for specific SAP Notes related to RT372 or GUID generation issues in the SAP Support Portal. These notes often contain detailed troubleshooting steps and solutions.
    • Transaction Codes: Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for any related dumps or logs that can provide more context on the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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